Available Position (Company name withheld)

Frictionless Data Community Manager

Location: United Kingdom

Type: Contracted

Min. Experience: Mid Level

Part-time Self Employment Contract (20 hrs per week)

Duration:6 months initial contract ending 30th June

Compensation: based on a salary £30 - £36k (FTE pro-rata) depending on experience

Open Knowledge Foundation

Open Knowledge Foundation (OKF) is a global non-profit organisation focused on realising open data’s value to society by helping civil society groups access and use data to take action on social problems. Through teaching, creating and campaigning, it works for a fair, free and open future for all. The wide range of projects we work on all aim to give people access to data, the knowledge to understand it, and the power to use it in our everyday lives.

Frictionless Data

Frictionless Data is an open source initiative at OKF producing a collection of specifications and software for the publication, transport, and consumption of data. The work has wide and growing adoption across the data science and civic tech domains. Frictionless Data for Reproducible Research is a second phase project with funding from the Sloan Foundation to support OKF in applying Frictionless Data specifications and software to reproducible research across a range of scientific disciplines.

What you will do

OKF is seeking a Community Manager to work with the Frictionless Data team. The broad goals for this role are to support the existing Frictionless Data community and expand our reach. You will work closely with the Frictionless Product Manager and Technical Lead developer. There are three main tasks for this position: to manage the Frictionless community chat room, to communicate with users, and to lead community calls.

Frictionless Data Community Chat: You will be responsible for two main areas: firstly, responding to users’ questions, and secondly, making announcements (for events, software releases, etc). User questions are usually technical, so it helps if you have experience of software development or similar technical content. For example, someone might ask for clarification on using our software, so it’s a plus if you are comfortable answering these kinds of queries. You do not need to be familiar with Frictionless Data specifically, though this would be an advantage. Alternatively, if you do not have technical experience, you should have experience triaging questions to others, communicating with a dispersed/remote team, and be comfortable asking others for help. You will need to have a willingness and aptitude to learn technical material quickly.

Frictionless Data Communications: We have a fairly new Twitter account (@frictionlessd8a) that you would be in charge of. You would write tweets announcing events or related community news and increase our follower count. You will also write blogs about community events or news (for example: https://frictionlessdata.io/tag/community-hangout/).

Frictionless Data Community Calls: You will be responsible for organizing and leading our monthly community calls on Zoom. You would be responsible for planning the agenda, reaching out to ask for people to give talks/presentations, advertising the calls, and leading during the call.

Required Skills

We are looking for applicants with the following skills:

  • Experience responding to user questions
  • Communications experience (blogging, tweeting, etc)
  • Community building experience
  • Experience planning community calls, meetings, or events, and leading during calls/meetings
  • A willingness to learn technical material quickly
  • Dedicated to diversity and inclusion, and accepting of cultural norms that might differ from your own (our users are world-wide)
  • Comfortable speaking and writing in English (non-native English speakers are welcome!)
  • Working hours overlap with UTC 13:00 - UTC 16:00

Desired Skills

Additional skills that would be nice to have, but are not required:

  • Familiarity with open source projects and using GitHub
  • Experience communicating with a technical team and responding to technical questions
  • Experience in open government, open data, open science, or data management
  • Experience coding in Python or notebooks (like Jupyter or Colab notebooks)

Other details

Open Knowledge Foundation is a virtual team, based all over the world, so experience or a strong understanding of what is required working in a highly transparent, remote team is a distinct advantage.

The position is remote, with flexibility in time and availability, both over a given week and over the course of engagement. The contract for the position is expected to apply for a period of around 6 months with the possibility of an extension.

Travel: Travel is not part of the role, but depending on COVID-19 restrictions, there may be some opportunity to travel.

Closing date: This role will remain open until filled.

How to apply

If you’d like to apply, please do so via the "apply now" button below. Include your CV and a cover note highlighting why you are interested in the role and outlining your suitability for it.

Open Knowledge Foundation is committed to being a diverse and inclusive workplace and aims to cultivate and sustain a diverse, equitable, and inclusive team. Diversity is valued and encouraged because a range of experiences and perspectives enriches our work and strengthens our ability to address complex challenges. Applicants from communities that are under-represented in our workplace - ethnic minorities, women, people with disabilities, and LGBTI+ individuals are encouraged to apply.

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